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Delete your Dobbin account

You can delete your Dobbin account and the data that goes with it at any time: in the app, or by asking us by email.

Last updated October 9, 2026.

Delete it in the app

This is the quickest way, and it takes effect straight away.

  • Android: open Dobbin, go to Account → Delete Account and confirm.
  • iPhone: open Dobbin, go to Account → Delete Account. Apple may ask you to confirm it's you.

Uninstalled the app? Install it again, sign in with the same Google or Apple account you used before, and delete from the Account screen.

Or ask us by email

Email support@dobbin.app with the subject “Delete my Dobbin account”. Tell us whether you signed in with Google or Apple, and the name of your household and the caregiver name you used in it. Dobbin will confirm which account is yours before deleting anything. We complete confirmed requests within 30 days and email you when it’s done.

What gets deleted

  • every household where you are the only member, including its records, child profiles and photos;
  • your membership of shared households. If you own one, ownership passes to the longest-standing remaining member;
  • your account, every phone and Watch session, and your push-notification registrations;
  • on iPhone, Dobbin's Sign in with Apple connection, where Apple allows it.

Your devices then sign out and clear their session, cached household copies and widgets. If you signed in with Google, you can also remove Dobbin from the third-party connections in your Google Account.

What is kept, and for how long

  • Records you logged in a household that other caregivers still use stay with that household, because they are part of its shared history. The household's owner can delete them, or the whole household.
  • If you bought the household unlock, the household stays unlocked for the others; your account is removed from the purchase record. A link between the purchase and the household, holding no account data, is kept so a restore can move the purchase later.
  • One-way hashes of your deleted sessions, for seven days, so an interrupted deletion can confirm it finished.
  • Dobbin’s nightly household backups and deleted photos are kept for up to 30 days. Copies in our hosting provider’s backups remain until the provider’s retention period expires.
  • Exports you saved yourself (CSV, PDF or backup files) stay wherever you put them.

Delete some data, keep your account

You don't have to delete your account to remove data. In the app you can delete any single entry, leave a household, or, as its owner, delete a whole household with its records and photos. A launch sign-up or a message sent from this website is separate from the app: email support@dobbin.app with the address you used and we'll delete it.

More detail

The privacy policy explains everything Dobbin stores and why. Questions: support@dobbin.app.